It’s Publication Day!

Calling All Pets
(and Pet Parents, Too)

Five years after the idea for a book on the pet food industry first took hold of me during a walk on Carmel Beach, I am proud to announce the official launch of TOXIC. From Factory to Food Bowl, Pet Food Is a Risky Business.

If you share your life with a companion animal—especially a dog or cat—you owe it to your pet to educate yourself about the practices that take place behind the scenes in the factories and kitchens where raw, canned, and kibbled pet foods are manufactured.

The reality behind the appetizing package labels and enticing website advertising may shock you. It will certainly disillusion you, as it did me.

The stories and investigations described in TOXIC are drawn from interviews with pet owners, public records, published articles, and FDA inspection reports. 

FULL DISCLOSURE: My husband and I are very fortunate to share our home with our 7½ year old Australian Cobberdog, Rutlands Shalom. She thrives on a home-cooked diet that I prepare for her myself.


Word On the Street

As part of the run-up to the publication of TOXIC, I supplied Advance Review copies to a number of colleagues in the writing community. Several of these individuals have already posted their reviews, and I am proud to share a few of their comments here. If you wish to read a complete review, please click on the reviewer’s name or handle.

“As the former global pathogen product manager at a major testing manufacturer, I found this book a fantastic companion to Tainted by Phyllis Entis.” – George Nagle (Amazon USA reviewer)

“TOXIC provides an eye-opening look at the pet food industry’s failures.” – Amy M. Reade (Amazon USA reviewer)

“Well, wow! As with Entis’s first book, TAINTED, this new installment is frighteningly eye opening.” – PeaceLoveHope (an Amazon USA Vine Voice reviewer)

“My thanks to the author for this meticulous insight – would that it weren’t necessary to hold those responsible constantly to account, but it is … and this book does that with aplomb.” – MeandtheMutts (Amazon UK reviewer)


A Peek Inside the Book

If you have read this far, please let me entice you further with a short excerpt from Chapter 9: Pentobarbital’s Pervasive Presence. I interviewed Mark Johnson via email for this story.

Mark was a California cattleman and his dogs were his workforce. He maintained a string of Border Collies and Australian Shepherd mixes to help with herding. Mark first purchased Gravy Train canned dog foods in 2015, using the products as supplemental feedings and as rewards for his dogs. In January 2018, when disaster struck, Mark owned thirteen dogs, ranging from ten months to approximately seven years old. One of his six female dogs was pregnant.

Typically, Mark purchased five cases of dog food weekly, patronizing the local Walmart and Big Lots stores for his supplies. In early January 2018, he replenished his supply of canned food with a purchase of two Gravy Train varieties: Chunks in Gravy with Beef Chunks, and Chunks in Gravy with T-Bone Flavor Chunks. On or about January 12th, all thirteen dogs fell sick within hours after eating the Gravy Train dog food. He took all of the dogs to his local veterinarian. Within two days of having consumed the dog food, all thirteen dogs were showing signs of kidney failure and were euthanized at the veterinarian’s recommendation.

Although the veterinarian performed a necropsy on one of the dogs, neither he nor Mark reported the dog deaths to the FDA. According to Mark, the veterinarian died shortly after the incident, and Mark was unable to retrieve his files. As of November 2018, Mark was still searching for replacement herding dogs that were in need of a good home.


How To Order TOXIC

TOXIC. From Factory to Food Bowl, Pet Food Is a Risky Business is available in digital format from all major ebook retailers, and can be purchased in paperback on Amazon. 

Alternatively, you can have your favorite bookstore order a copy of TOXIC for you.

If you prefer to borrow your reading material from a local library, please consider asking your librarian to add TOXIC to the library’s collection.


‘Millions’ of roaches plagued maker of Pedigree, IAMS, Cesar, other pet foods

This story by Phyllis Entis first appeared in Food Safety News and is reposted here with permission

The Mars Petcare U.S. Inc. low-acid canned pet food production facility in Columbus, OH, was crawling with an infestation of German cockroaches between October 2016 and July 2017. Mars markets wet dog and cat foods in cans, plastic tubs, and laminated pouches under the Pedigree, Cesar, Whiskas, Nutro and IAMS brands.

Pet food from the plant also generated  consumer complaints about finding hard plastic pieces and a complaint about a elastic material in Mars’ pet foods.

On Oct. 7, 2016, Mars initiated a recall of 54,255 cases of CESAR Classics Filet Mignon Flavor canned dog food after the complaints about plastic. The recalled products were shipped to 36 states, including to three government facilities.

Ensuing inspections found the company had not completed repairs as promised.

Documents obtained by Food Safety News show that, during a July 2017 inspection of the Columbus facility, investigators from the Food and Drug Administration observed two significant deviations from current Good Manufacturing Practices (cGMP):

  • Failure to inspect, segregate, or otherwise handle raw materials and ingredients used in manufacturing under conditions that will protect the animal food against contamination and minimize deterioration; and
  • Failure to take effective measures to exclude pests from [the] plant and protect against contamination of animal food by pests.

Roaches and other pests
The infestation was first documented during an Oct. 27, 2016, comprehensive low-acid canned food (LACF) inspection by FDA, according to documents obtained under the Freedom of Information Act.

Although Mars management undertook to address and remedy the infestation in October 2016, FDA investigators observed a live roach in the manufacturing area adjacent to an area where in-process raw materials and ingredients are maintained, and another near the main hand-wash station at the entrance to the manufacturing area during the July 2017 inspection.

According to the company’s Employee Pest Sighting Log, there were 99 instances of pest activity observed during a 72-day period from Nov. 10, 2016, to July 14, 2017, including one instance described as “millions of roaches.”

Employees also reported birds, spider webs, beetles, multiple flies, maggots and larvae on several occasions. 

Mars contracts with a pest control operator (PCO) for routine rodent and insect control.

During their review of the PCO’s reports, FDA investigators found references to photographic evidence of pest activity, disrepair of dock doors, general disrepair of the building — including areas of ingress and egress — excessive spills of raw materials and damaged cans “covered” in flies. The photographs had not been retained by the company.

Several of the PCO observations regarding necessary repairs were repeated in multiple consecutive reports. For example, damage to a dock door was first reported on or about Sept. 26, 2016. The report was repeated after each visit until the door was finally repaired on or about Nov. 3, 2016.

Foreign objects – pieces of plastic
In addition to ongoing pest problems, Mars logged repeated violations related to the pieces of hard plastic that spurred the Oct. 7, 2016, recall.

During a March 31, 2017, recall follow-up inspection, Mars informed FDA that the firm had fully implemented corrective actions/preventative actions (CAPAs), including changing all food-contact white plastic material to a blue plastic material, enabling the presence of white plastic foreign objects to be detected more easily.

Despite this assurance, FDA inspectors were told on July 11, 2017, that only the “majority” of the belts and plastic wear plates on critical equipment had been changed out by that date.

As of the July 2017 inspection, Mars acknowledged that it was still receiving complaints from customers about foreign objects in its finished products.

FDA has received two new consumer complaints for plastic foreign objects in Mars canned, tubbed or pouched products since the inspection, according to an agency spokesperson. One of these was for an elastic-type object and the other was for two small, hard plastic pieces. The consumer did not provide a product lot number in the second case, and it is unclear whether the two complaints concerned product manufactured in the Columbus facility.

Refusals and obstruction
The Establishment Inspection Report (EIR) documents a lack of cooperation on the part of Mars management during the July 2017 inspection.

FDA investigators reported Mars officials refusing to cooperate on three points three during the course of the inspection, including:

  • Refusal to permit photography
  • Refusal to permit the review of consumer complaints
  • Refusal to provide photocopies of consumer complaints, manufacturing, shipping and pest control records.

In addition to the outright refusals reported in the EIR, investigators encountered delays in the production of requested documents and information, and denial of complete access to all areas of the facility. 

When faced with a refusal, FDA investigators are expected to call attention to the relevant section of the Food, Drug and Cosmetic Act or the Public Health Service Act, and then to complete the inspection, according to Chapter 5 of the FDA Investigations Operations Manual (2018).

The company’s lack of cooperation resulted in a delay in the completion of the inspection, which was begun on July 11, 2017, but was not completed for more than two weeks, on July 26.

According to an FDA spokesperson, the Office of Regulatory Affairs issued an Untitled Letter to Mars subsequent to the July 2017 inspection. An Untitled Letter is used “…for violations that may not meet the threshold of regulatory significance for a warning letter and request correction of the violations.”

The investigation triggered by the recall is now closed.