FDA releases report on Purina complaints investigation

Between November 22, 2023, and April 15, 2024, the US Food and Drug Administration (FDA) received approximately 1,300 adverse event reports for a variety of Purina pet foods.

Today (July 31, 2024) after more than half a year of follow-up work, including pet owner interviews, lab analyses, and a plant inspection, the agency released the results of its investigation.

Following an initial review of the ~1300 Adverse Event Reports (ie., complaints), agency veterinarians established a set of criteria to select complaints for more detailed follow-up. The criteria were:

  • Owner’s willingness to be contacted for additional information
  • Type of symptoms reported (primarily gastrointestinal, hepatic and neurologic cases were selected)
  • Time between the illness and submission of report (prioritizing recent illness)
  •  Availability of veterinary medical records
  •  Availability of product with lot number and best-by date

Out of the 1300 complaints received, 107 met all of the established criteria.

The FDA pursued one or more of the following avenues for each of the 107 complaints flagged for follow-up.

  • Review of veterinary medical records
  • Interview of pet owners about their pets’ medical and diet histories and other potential exposures
  • Lab testing of pet food samples still in the pet owners’ possession, including tests for
    • Mycotoxins (aflatoxin, fumonisin, deoxynivalenol)
    • Excess vitamin D 
    • Bacteria (including SalmonellaE. coliListeriaStaphylococcus aureus)
    • Pesticides
    • Phosphine (a fumigant used to control insects on grain and other commodities)
    • Rancid fat 
    • Metals

In addition to tests carried out on samples obtained from pet owners, FDA collected 20 sealed product samples from retail settings, representing four brands of Purina pet food. These samples were subjected to the same battery of tests as listed above.

Finally, the FDA conducted a comprehensive Preventive Controls Surveillance Inspection at the Purina manufacturing facility in Clinton, Iowa, the manufacturing site of the most frequently mentioned products in the complaints. 

Lab tests did not reveal the presence of mycotoxins, pesticides, phosphine, rancid fat, excess vitamin D, pathogenic bacteria, or excessive heavy metals in any of the samples obtained from pet owners or from retail settings.

Bacillus cereus was found in 17 samples obtained from open packages of pet food collected from pet owners’ homes. Bacillus cereus is a common environmental contaminant, and genetic analysis of the 17 strains showed that they were unrelated to each other. None of the sealed packages of pet food contained Bacillus cereus.

Lab tests were conducted for the following metals and micronutrients: arsenic, cadmium, calcium, chromium, cobalt, copper, iron, lead, magnesium, manganese, mercury, molybdenum, phosphorus, potassium, selenium, sodium, sulfur, thallium and zinc. Findings for metals, including micronutrients, were not of clinical concern, meaning levels were likely too low to trigger animal illness in otherwise healthy pets, according to the FDA report.

A team consisting of two FDA investigators and one inspector from the Iowa Department of Agriculture conducted a three-day inspection that began on April 30, 2024.

During the course of the inspection, the team reviewed the firm’s food safety plan, hazard analysis, GMPs, employee training, complaints, pest control, management interviews, and associated records. 

The visit did not include a physical inspection of the production plant. No environmental, in-process, or finished product samples were collected during the inspection.

At the end of the inspection, the FDA issued a Form 483, citing the company for not conducting a reanalysis of its food safety plan after having been notified by a representative of the FDA regarding complaints associated with a new potential hazard in pet food.

The plant manager claimed to have been unaware of the complaints/new potential hazard in the pet food they were manufacturing. He explained that complaints were handled at the corporate level. The corporate Director of Quality Assurance acknowledged having been made aware of the complaints. He stated that they had been working on the potential issue at the corporate level with their microbiologists and currently did not see it as a hazard.

After thoroughly analyzing pet food adverse event reports, testing opened products from pet owners and sealed products from retail settings, and conducting a facility inspection, the FDA has determined the existing evidence does not identify a public health concern that could explain the symptoms detailed in these adverse event reports about Purina pet foods. 

The agency followed standard processes in evaluating the adverse event reports and identifying those most likely to yield additional information. However, this situation did present unique challenges in that there was a large volume of reports describing a wide array of reported symptoms, but relatively few met the criteria for follow up. The agency is aware of various media outlets and bloggers that have reported a high number of adverse events. Unfortunately, the FDA did not receive data to fully evaluate or substantiate most of these cases. As a science-based regulatory and public health agency, the FDA relies on data to be able to analyze adverse events and identify causes of illness.

Throughout its analysis, the FDA had a conscious commitment to notify the public if it uncovered information, such as laboratory results indicating contamination or a specific illness in pets that ate a particular lot, that could translate into actionable advice for veterinarians or pet owners. The agency has previously issued safety advisories in situations when there was a common link between the reports, such as findings of a pathogen, vitamin overdose, or disease agent that connected the food to the illnesses. In the recent situation regarding the adverse event reports mentioning Purina pet food, there was no direct or consistent connection between the wide range of adverse events submitted to the FDA, and evidence does not conclusively link the reported adverse events to Purina pet food.

The FDA continues to monitor and evaluate pet food adverse event reports to identify potential follow-up actions. The agency encourages consumers and veterinarians to submit reports about issues with pet food electronically through the Safety Reporting Portal or by calling an FDA Consumer Complaint Coordinator. For additional support with using the online Safety Reporting Portal, the FDA now offers the SmartHub – Safety Intake Portal, where an electronic assistant helps walk individuals through the process of submitting their report. For an explanation of the information and level of detail that would be helpful to include in a report to the FDA, please see How to Report a Pet Food Complaint.



“A complete and compelling account of the hidden and not-so-hidden ways the food we give our beloved pets can be contaminated.” JoNel Aleccia, Health Reporter, Food & Nutrition, The Associated Press.

“An invaluable resource for busy pet owners” – Food Safety News

Available from all major on-line retailers, including:

Recalls and Alerts: June 22–24, 2024

Here is today’s list of food safety recalls, product withdrawals, allergy alerts and miscellaneous compliance issues. The live links will take you directly to the official recall notices and company news releases that contain detailed information for each recall and alert.

If you would like to receive automatic email alerts for all new articles posted on eFoodAlert, please submit your request using the sidebar link.


Outbreak/Illness Investigations

No Alerts

United States

Allergy Alert: DSD Merchandisers, LLC recalls Deluxe Roasted & Salted Mixed Nuts (5 oz tub; Sell by 10/09/24; UPC 6-51433-99651-6) due to undeclared peanut.

Food Safety Recall: Andersen & Sons Shelling, Inc. recalls Andersen & Sons Shelling, Inc. Macadamia Nuts, Dry Roasted Style 6 (25 lb; Lot  26950-1-2-1 ; Expiration date 4/12/2025) due to Listeria monocytogenes contamination.

Food Safety Recall: Wildly Beloved Foods recalls Orzo (vegan) Dried (10 oz; Lot WBF-SEMPLV-CL-050724-A; Expiration date May 7, 2025) and Campanelle (vegan) Dried (10 oz; Lot WBF-SEMPLV-CL-051724-A; Expiration date May 17, 2025) due to potential for mold growth.

Food Safety Recall: Totally Cool, Inc. recalls multiple brands of ice cream products due to potential Listeria monocytogenes contamination. Please refer to the recall notice for a complete list of affected products.

Pet Food Safety Recall: Vitakraft Sun Seed Inc. recalls Sun Seed Vita Prima Hedgehog Food (Lot 417429; Expiration date 10/18/2025; UPC 0-87535-40060-4) due to potential Salmonella contamination.

Canada

Allergy Alert: Gelda Foods recalls Casablanca Classics brand Pure Coconut Water with Pulp (520 ml; BIT/GF/LOT#02/2023; Expiry date 2025-NOV-08; UPC 0 62781 06836 5) due to undeclared sulphites.

United Kingdom and Ireland

No Alerts

Hong Kong and Singapore

Allergy Alert (Hong Kong): KitKat (Hong Kong) Company Limited recalls 鐵尺本館 brand Fresh Coconut Juice (450 ml; Best before May 9, 2025; Product of China) due to undeclared milk.

Australia and New Zealand

No Alerts

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Links to national recall sites

Australia

Austria

Belgium

Canada

Czechia (Czech Republic)

Denmark

Finland

France

Germany

Greece

Hong Kong

Hungary

Iceland

Ireland (Republic of)

Israel

Italy

Lithuania

Luxembourg

Netherlands

Norway

Romania

Singapore

Slovakia (Slovak Republic)

Spain (food safety alerts)

Spain (allergy alerts)

Sweden

Switzerland

United Kingdom

United States of America (FDA)

United States of America (USDA/FSIS)


TAINTED formats 3
“Reads like a true crime novel” – Food Safety News

Interested in learning more about food safety and the history of foodborne disease outbreaks and investigations?

Click on the link to listen to a short excerpt, then follow the buy links to add a digital, print or audio copy to your personal library.

Chapter 6. Birth of a Pathogen

TAINTED is available in digital format from all major on-line retailers. Press the button to go directly to your preferred digital bookstore.



“A complete and compelling account of the hidden and not-so-hidden ways the food we give our beloved pets can be contaminated.” JoNel Aleccia, Health Reporter, Food & Nutrition, The Associated Press.

“An invaluable resource for busy pet owners” – Food Safety News

Available from all major on-line retailers, including:


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Recalls and Alerts: June 20–21, 2024

Here is today’s list of food safety recalls, product withdrawals, allergy alerts and miscellaneous compliance issues. The live links will take you directly to the official recall notices and company news releases that contain detailed information for each recall and alert.

If you would like to receive automatic email alerts for all new articles posted on eFoodAlert, please submit your request using the sidebar link.


Outbreak/Illness Investigations

Denmark: The Statens Serum Institut reports a new outbreak of 52 cases of Salmonella monophasic Typhimurium sequence type 34 in April-June 2024. The source of the outbreak has not yet been identified.

United Kingdom (Update): The UK Health Security Agency reports an additional 45 outbreak cases of E. coli O145 infections, bringing the total number of cases to 256. All currently confirmed cases had symptom onset dates before 31 May. Cases have been reported in England (168), Scotland (56), Wales (29), and Northern Ireland (3). Investigations have highlighted pre-packaged sandwich products containing lettuce as the likely source of the outbreak.

USA: FDA has launched an investigation into a new outbreak of 47 cases of Salmonella Typhimurium infections linked to a not yet identified product.

United States

Food Safety Alert: FDA advises restaurants and retailers not to serve or sell and consumers not to eat certain IQF oysters from Republic of Korea potentially contaminated with Norovirus. Please refer to the FDA notice for additional details.

Food Safety Recall: Snapchill LLC recalls all canned coffee products manufactured by the company, within expiration date due to potential for growth of Clostridium botulinum. Please refer to the recall notice for a complete list of affected products.

Pet Treat Safety Recall: TDBBS LLC recalls Green Tripe, Barkworthies Brand (7oz bag; Lots WO151768 & WO152373; Best by Feb–Mar 2026), Green Tripe, Best Bully Sticks Brand (2 lb bag; Lots WO152669, WO153321 & WO152107; Best by Mar–Aug 2026) and Green Tripe, Best Bully Sticks Brand (5 lb bag; Lots WO151401, WO152319 & WO153179; Best by Jan–Apr 2026) due to potential foreign matter contamination (metal objects).

Canada

Allergy Alert: Locally Baked Outlet Ltd. recalls Locally Baked Outlet brand Keto Salted Caramel Cupcakes (3-pack; Refrigeration best before date July 15/24; Frozen best before date Nov 10/24; UPC 0 33204 92117 8) due to undeclared peanut.

Allergy Alert: Johnsonville, LLC recalls Johnsonville brand Beer Bratwurst (375g; Best before 2024-JN-05, 2024-JN-19, 2024-JL-17, 2024-AU-05, 2024-AU-20, 2024-AU-29; UPC 0 77782 68295 3) due to undeclared gluten.

Food Safety Recall: La Pimenterie Inc. recalls several MTL Gringo brand Black Bean and Corn Salsas due to deterioration of the inner lids. Please refer to the recall notice for a complete list of affected products.

United Kingdom and Ireland

Allergy Alert (Ireland): BFree Foods recalls BFree Sunflower & Pumpkin Seed Loaf (350g; All batch codes; All “best before” date codes up to and including 04 December 2024) due to undeclared peanut.

Allergy Alert (UK): BFree Foods recalls BFree Sunflower & Pumpkin Seed Loaf (350g; All batch codes; All “best before” date codes up to and including 04 December 2024) due to undeclared peanut.

Food Safety Action Alert (UK): Food Businesses who have purchased products from Block and Cleaver of Swanley, Kent should remove all beef, chicken and pork meat and meat products from sale because the meats may not have been produced in accordance with GB food law requirements and therefore may be unsafe. The products were supplied to food businesses in London and the South East of England. Please refer to the Action Alert for additional details.

Hong Kong and Singapore

No Alerts

Australia and New Zealand

Allergy Alert (Australia): Three Mills Bakery recalls Various frozen products (Any product purchased prior to 22 June 2024) due to undeclared allergens. Please refer to the recall notice for a complete list of affected products and undeclared allergens.

Food Safety Recall (Australia): McCain Foods (Aust) Pty Ltd recalls McCain Ham & Pineapple Family Pizza (500g; Best Before APR 2025 097) and McCain BBQ Chicken & Pineapple Family Pizza (500g; Best Before APR 2025 097 and APR 2025 098) due to foreign matter contamination (metal).

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Links to national recall sites

Australia

Austria

Belgium

Canada

Czechia (Czech Republic)

Denmark

Finland

France

Germany

Greece

Hong Kong

Hungary

Iceland

Ireland (Republic of)

Israel

Italy

Lithuania

Luxembourg

Netherlands

Norway

Romania

Singapore

Slovakia (Slovak Republic)

Spain (food safety alerts)

Spain (allergy alerts)

Sweden

Switzerland

United Kingdom

United States of America (FDA)

United States of America (USDA/FSIS)


TAINTED formats 3
“Reads like a true crime novel” – Food Safety News

Interested in learning more about food safety and the history of foodborne disease outbreaks and investigations?

Click on the link to listen to a short excerpt, then follow the buy links to add a digital, print or audio copy to your personal library.

Chapter 6. Birth of a Pathogen

TAINTED is available in digital format from all major on-line retailers. Press the button to go directly to your preferred digital bookstore.



“A complete and compelling account of the hidden and not-so-hidden ways the food we give our beloved pets can be contaminated.” JoNel Aleccia, Health Reporter, Food & Nutrition, The Associated Press.

“An invaluable resource for busy pet owners” – Food Safety News

Available from all major on-line retailers, including:


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